Our Term is FOB Hongkong which doesn’t include custom fee. You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company.
(We will choose the most suitable to your country courier.)
To avoid possible parcel lost in transit, the Registered Air Mail shipping is not available for order over $200.
We currently ship via DHL, FedEx, UPS, EMS and Hong Kong Post Air Mail.
|Shipping Method via||Deliver Area||Delivery Time||Tracking Availability||Insurance||Weight Limit|
|DHL/FedEx||South Africa||3-5 days||✔||✔||NO|
|Hong Kong Air Mail||World||10-25 days||✔||<1KG|
The delivery time does not include the processing time.
While we try to process orders the next business day after they are received, please allow 1-3 business days for processing, especially at peak times and following weekends.
Any cost due to your choice of Hong Kong Post Air Mail should not be borne by ElecFreaks, meaning we will not resend your order if it was missing or damaged.
Tracking Information: https://www.17track.net/en
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