Focus on the joy of giving—we've got the rest covered.
Free Global Shipping
We deliver joy globally. Get your gifts shipped for free.
1-Year Product Warranty
Gift with confidence. Every kit is covered for 12 months.
Teacher Approved
Top-rated by teachers, ensuring a meaningful and educational gift.
Expert Customer Service
Stuck on a project? Our experts are here to help you build.
Frequently asked questions
Have questions? We're here to help
Will my order arrive in time for Christmas?
It depends on the warehouse and your order value. Here is the shipping breakdown:
US Warehouse Items (To US Address Only): Delivery typically takes 2-4 business days. Please look for the items in "Most-Loved Gifts of the Season" section on this page.
🌍 Global Shipping: For items shipping from our global warehouse, the delivery time depends on your total order value:
Orders Over $200:3-5 working days (Fast Delivery).
Orders Under $200:7-15 working days (Standard Delivery).
Tip: For US customers, we recommend ordering early or choosing items from the "Most-Loved Gifts of the Season" section to ensure your gifts land under the tree on time!
Do you ship internationally?
Yes, we ship globally. However, for orders outside the US or items not in our US warehouse, shipping times may vary. For detailed delivery schedules based on your location and order value, please refer to the specific breakdown in the previous question.
How do I apply the "Spend & Save" discount?
The discount is automatically applied at checkout once your cart total reaches the required amount. No coupon code is needed—just fill your cart with your favorite ELECFREAKS gear and watch the price drop.
How can I enter the Giveaway?
There are two exciting ways to win:
Social Media: Follow us, like the Christmas post, and share it. We will pick lucky winners from the participants.
Discord Community: Join our Discord server and be among the first 10 players in our Christmas game to win a kit directly!
I am a teacher/camp organizer. Can I get a quote for bulk orders?
You don't need to wait for a quote! Our current Christmas Sale offers the best prices of the year, which are even lower than our standard educational discounts. We highly recommend taking advantage of the "Spend & Save" promotion directly on this page. It is the fastest and most affordable way to stock up for your winter camps or the upcoming semester!
Do you offer a warranty or technical support?
Yes, we stand behind our products 100%!
Lifetime Technical Support: We provide always-on support. Whether you need help with assembly, coding, or troubleshooting, our team is here to help you at any time.
1-Year Quality Warranty: If you encounter any product quality issues caused by manufacturing defects within one year of purchase, we will replace the item for free.
Are the Nezha Pro Kits suitable for beginners?
Absolutely. The Nezha Pro Series Kits are designed to be beginner-friendly yet powerful enough for advanced projects. It connects seamlessly with LEGO-compatible bricks and offers an intuitive coding experience, making it perfect for students and teachers alike.
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